An AI assistant connected to the switchboard system can now handle incoming calls like a human, analyze conversations in real time, and provide responses from a database.
🎯 Key features:
✅ Standalone: Can be integrated with FreePBX or integrated with your own switchboard and used directly over a SIP trunk line.
🌍 Multilingual support: Automatic switching between languages such as Turkish, English, and German.
🧠 Database connection: Can query customer, order, and inventory information during a call.
🗣️ Real-time voice dialogue: Instant responses with the OpenAI Realtime API.
📊 Reportable: Who called, what they asked, how long it took, how many times they spoke—every detail is recorded.
⚙️ Manageable structure: Language, voice, database, and conversational behaviors can be easily configured.
In short:
🧩 We've now integrated voice AI into traditional call centers—it can run in the cloud, even without a switchboard, with just a SIP line.
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